Light and Water Department
73 S Main Street / P.O. Box 221
435-472-5391

Reporting Power Outages

     If you experience a power outage within the Helper City Limits, please call Helper City Hall to request assistance Monday thru Friday at 435-472-5391.  Helper City owns the power system in Helper in which work orders and request for assistance from Utah Power and Light needs to come from Helper City Hall Administration.  

     After Hours & Weekend Reporting:

     If you have a power outage after hours, weekends, or holidays, please call the Helper City Police Department and a Police Officer will be sent to your place of residence to see if the power is out only to your home or if its out to a perimeter of the City.  This will help us to identify whether Helper City needs to call Utah Power and Light or if you as a resident need to call an electrician to assist with a problem at your home.

New Connection Process:

1. Complete Application for Water and Power Hook up.  Application must be picked up at City Hall

2. Pay $125.00 for Water Deposit

3. Pay $125.00 for Power Deposit

4. Work order will then be processed to hook up your utilities once approved.

Reconnection Process if Utilities are disconnected for non-payment:

1. Pay $25.00 reconnection fee at City Hall

2. Work order will then be processed to re-hook up utilities

Making Monthly Payments

1. Payments may be mailed in to post office box listed above

2. Payments may be personally taken to city hall

3. A drop box is provided in the front door of city hall for after hours payments.

Extension Request for Utility Payment:

1. Complete application at City Hall for an extension of time to pay your bill

2. Application will then be reviewed and either approved or denied.